Cavell Cloud Conversations
Cavell provides strategic advice to organisations enabling the Intelligent Workplace. We deliver independent research, actionable analysis and strategic advisory services to communications providers, technology vendors and investors who are shaping the future of business communications.
Cavell Cloud Conversations will bring you bitesize podcasts with some of the world's leading technology brands and most interesting speakers. Learn about the latest innovations, trends and emerging technology across areas such as IoT, networking, communications, and collaboration. Each episode is hosted by a member of the Cavell Analyst Team who will be joined by a special guest from the technology industry to discuss a particular trend or topic.
Cavell Cloud Conversations
Is Voice dead? Think again…
In this episode, Patrick is joined by Lee Hamilton, Head of Product Marketing at Dstny, to talk about voice communication. As personal and business communication preferences evolve, new channels across messaging and social media take the increasing spotlight, but is voice still relevant?
Patrick and Lee discuss the importance of voice for businesses and communication service providers. Voice provides much richer data seams than other communication channels, and this can be vital for technology providers who want to help their customers leverage emerging technologies such as artificial intelligence.
In addition to considering voice's status at the core of business communication mediums, Patrick and Lee also explore key considerations for business in terms of capturing all of these interactions from a user perspective.
