Finbarr is Cavell's Customer Experience and Communications analyst. He previously focused on Cloud Networking and Security. His expertise covers all types of Communications, and Customer Experience technologies, as well as, addressing the future components of the broader business network including 5G, and Wi-Fi. Prior to Cavell, Finbarr worked in PR and Marketing in the B2B technology sector for 7 years, covering a wide range of technology clients from Telecoms, cybersecurity, network operators, IoT network providers, secure communication application developers, and more.

Head of Research at Cavell, Patrick's main areas of attention within the cloud communications industry are the collaboration and customer experience sectors, including both CCaaS and CPaaS. Patrick has been working in the business technology sector for over ten years, with a degree specialising in journalism and data analytics. 

Over this time, Patrick has worked with the market's leading brands to understand their propositions and gain insight into their strategies, providing a conduit for information on some of the market's biggest news stories, emerging trends, and disruptive technologies.