
Cavell Cloud Conversations
Cavell provides strategic advice to organisations enabling the Intelligent Workplace. We deliver independent research, actionable analysis and strategic advisory services to communications providers, technology vendors and investors who are shaping the future of business communications.
Cavell Cloud Conversations will bring you bitesize podcasts with some of the world's leading technology brands and most interesting speakers. Learn about the latest innovations, trends and emerging technology across areas such as IoT, networking, communications, and collaboration. Each episode is hosted by a member of the Cavell Analyst Team who will be joined by a special guest from the technology industry to discuss a particular trend or topic.
Podcasting since 2020 • 65 episodes
Cavell Cloud Conversations
Latest Episodes
Why UCaaS Must Move Beyond Phone Numbers
Join Patrick and Finbarr as they tackle a great question of modern work communications. In an environment where collaboration platforms blaze ahead without the need for a phone number, is the phone number itself obsolete?
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Season 7
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Episode 9
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27:55

The Future of Contact Centres: AI, Automation, and Emerging Markets
Join Finbarr Begley, Senior Analyst at Cavell, and Patrick Watson, Director of Research, as they dive into the latest trends and insights from Cavell's CCaaS Market Evolution Report. Discover how AI and automation are reshaping the contact cent...
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Season 7
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Episode 8
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25:21

How does International Market Turmoil Impact Cloud Communications?
Finbarr and Patrick discuss some of the global, political and economic turmoil and how that impacts communication markets globally. Many of these key trends are covered in Cavell's latest Cloud Comms Market reports, which have just been release...
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Season 7
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Episode 7
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19:33

Is Voice dead? Think again…
In this episode, Patrick is joined by Lee Hamilton, Head of Product Marketing at Dstny, to talk about voice communication. As personal and business communication preferences evolve, new channels across messaging and social media take the increa...
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Season 7
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Episode 6
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16:23

"You are thinking about telecoms AI all wrong"
In this episode, Senior Analyst, Finbarr sits down with Dag Peak, Chief Products and Technology Officer at Alianza, to explore the transformative potential of AI in the telecommunications industry. Dag shares his vision for leveraging AI beyond...
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Season 7
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Episode 5
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23:08
