Cavell Cloud Conversations
Cavell is a leading research and consulting firm specialising in the telecommunications industry with a particular focus on business communications technologies including UCaaS, collaboration, contact centre and customer engagement software, business messaging, and Microsoft Teams. Cavell provides insights, analysis, and advisory services to help their clients navigate and succeed in these rapidly evolving sectors.
Cavell Cloud Conversations will bring you bitesize podcasts with some of the world's leading technology brands and most interesting speakers. Learn about the latest innovations, trends and emerging technology across areas such as IoT, networking, communications, and collaboration. Each episode is hosted by a member of the Cavell Analyst Team who will be joined by a special guest from the technology industry to discuss a particular trend or topic.
Cavell Cloud Conversations
Has Artificial Intelligence created the Next Gen PBX?
In this episode, Patrick is joined by Steve Forcum from SIPPIO. Patrick and Steve explore the evolution of PBX systems. With collaboration centric telephony and generative AI PBX systems can now do so much more than their legacy counterparts. Steve takes Patrick through some of the PBX's evolution and provides some examples of how next gen PBX solutions using AI can generate massive ROI for end customers and how this opportunity can be leveraged by channel partners.
