Cavell Cloud Conversations

Cavell is a leading research and consulting firm specialising in the telecommunications industry with a particular focus on business communications technologies including UCaaS, collaboration, contact centre and customer engagement software, business messaging, and Microsoft Teams. Cavell provides insights, analysis, and advisory services to help their clients navigate and succeed in these rapidly evolving sectors.

Cavell Cloud Conversations will bring you bitesize podcasts with some of the world's leading technology brands and most interesting speakers. Learn about the latest innovations, trends and emerging technology across areas such as IoT, networking, communications, and collaboration. Each episode is hosted by a member of the Cavell Analyst Team who will be joined by a special guest from the technology industry to discuss a particular trend or topic.

Host

Patrick Watson

Head of Research at Cavell, Patrick's main areas of attention within the cloud communications industry are the collaboration and customer experience sectors, including both CCaaS and CPaaS. Patrick has been working in the business technology sector for over ten years, with a degree specialising in journalism and data analytics.

Over this time, Patrick has worked with the market's leading brands to understand their propositions and gain insight into their strategies, providing a conduit for information on some of the market's biggest news stories, emerging trends, and disruptive technologies.

https://www.linkedin.com/in/patrick-watson-a6545b67/